SHIPPING INFORMATION
ORDER PROCESSING TIMES:
- Standard Orders: Please allow up to 1 week for order processing.
- Made-to-Order Products: Additional manufacturing time of 2 to 8 week is required before shipment. Manufacturing time is specified in each product page in the description.
- Expect an email to let you know the delivery time.
SHIPPING OPTIONS:
- We offer international shipping to Europe and Worldwide. During check out, select your delivery address and shipping option based on your country.
SHIPPING COSTS:
- Shipping costs are calculated based on total weight and size of your order. For custom made furniture, costs will be estimated individually.
ESTIMATED DELIVERY TIMES
- Orders are typically shipped within 1 week using carriers such as DHL, DPD, UPS or Dachser.
IMPORT DUTIES AND TAXES:
- Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
- These charges are the customer’s responsibility and are not covered by llot llov Artworkshop GmbH.
RETURNS AND REFUNDS
– Returns are accepted within 14 days after delivery, if the item is unused and in its original condition. Refunds will be issued for the full order amount minus return shipping costs.
– In the event that your order arrives damaged in any way, please email us as soon as possible at sales@llotllov.de
– If you have any further questions, please don’t hesitate to contact us at sales@llotllov.de
ZONE 1
Germany
0 – 5 kg = 15€
5 – 10kg = 15€
10 – 20kg = 20€
20 – 25kg = 35€
25kg und mehr = 210€
ZONE 2
EU
0 – 5kg = 20€
5 – 10kg = 25€
10 – 20kg = 40€
10 – 20kg = 75€
25 kg und mehr = 310€
ZONE 3
Norway, Switzlerland, UK
0 – 5kg = 28€
5 – 10kg = 32€
10 – 20kg = 50€
20 – 25kg = 90€
25 kg und mehr = 340€
ZONE 4
Worldwide
0 – 5kg = 40€
5 – 10kg = 50€
10 – 20kg = 95€
20 – 25kg = 150€
25 kg und mehr = 750€